Council offering support on path to employment with launch of new service ‘Working Gateshead’

With the UK entering recession and job cuts certain, the future looks challenging for anyone entering the job market. 

But throughout the ongoing coronavirus pandemic, Gateshead Council has worked to help people of all ages and abilities to continue to look for a work and secure employment. 

The council’s new Working Gateshead service ensures no one is overlooked, raising ambitions and providing support to help people lead fulfilling working lives. 

The free service supports people who are out of work, trying to secure their first job, facing redundancy or thinking about changing jobs. Support is offered on a one-to-one basis to provide bespoke and individual solutions whatever their circumstances. 

Together they have helped hundreds of people across Gateshead to find sustainable paid work. 

Councillor Malcolm Brain cabinet member for the economy, said: “Our employment services are still open for business and we remain committed to ensuring everyone will continue to receive the support they need to find work. 

“We are proud to have one of the best offers in the region working closely with a range of partners including the Department for Work and Pensions, colleges and voluntary and community organisations to make sure people can access the help they need when they need it.” 

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Among those who have been helped by Working Gateshead is Natalie. After working full time for 7 years Natalie’s employer couldn’t offer her the part time hours she needed to work around her childcare. As a lone parent with no other means to look after her son she had to leave her job. Out of work for the first time in her life Natalie had to claim Universal Credit to get by. 

As her son turned 2, she decided to take action and find a job as she had fallen into arrears with her rent and council tax and was struggling to get by. When Natalie contacted Errin in the Working Gateshead team online her mental health and confidence were low and she was desperate for support to find the right job.  

Not used to job-searching, filling in application forms and contacting employers online, it was initally hard for Natalie but the more time she worked together with Erinn, her confidence and skills grew and she was making stand out applications. 

After getting an interview for a job.  Natalie was happy but worried and anxious about the interview and she had no interview clothing. Errin put her in touch with Smart Works who provided her with what she needed to dress to impress. With coaching and support Natalie had a great interview and was offered the role of part time Customer Service Advisor. The hours were perfect, at 16 to 20 hours per week.  

If you are a resident requiring careers information, advice and guidance, employment support, training or help with searching for and securing a job visit Working Gateshead 

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