Gig Apps Work It In Latest Provider Ranking


In a bid to add clarity around booming freelance markets, PYMNTS has reported on the U.S. Department of Labor recently offering guidelines and even “tests” that help determine whether a worker is an independent contractor or an employee under the law.

Sounds like a worthy undertaking, given the strength of the “side hustle” market these days, as reflected in PYMNTS’ September 2020 Provider Ranking of Gig Economy Apps. While some of the mighty continue to dominate the ranking, important shifts indicate that gig workers trust these apps, and yet are willing to try different apps for distinct features and functions.

The Top Five

Coming in at No. 1, yet again, is DoorDash, which has adapted its platform for a wider variety of logistical needs, including pet supplies. Also unchanged at No. 2 is Uber Driver, which has new plans for carpoolers. At No. 3 this month is Instacart and its army of personal shoppers, holding firm, followed at No. 4 by online freelance marketplace Fiverr. The big change in this month’s top five is freelancing platform Upwork, rising three spots to reach No. 5.

The Top 10

Here we find aspiring chart-climbers trading places as all vie to unseat top-ranked apps.

Crowdsourcing marketplace Freelancer drops one spot from last month to grab the No. 6 position, while the Amazon Flex indie contractor delivery platform app leaps into the top 10 at No. 7. Hourly staffing app Snagajob drops two spots to No. 8 in the latest PYMNTS Provider Ranking of Gig Economy Apps, followed by ridesharing giant Lyft dropping two spots this month to park at No. 9. Completing the latest ranking is aggregator Grubhub, entering the top 10 at No. 10.

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