Which is best, outsourcing a project or doing it in-house?

Outsourcing certain tasks can save time better used for other purposes as well as resources. (Rawpixel pic)

It is not always an easy choice to outsource certain tasks at a company, especially when everything has always been done in-house.

Also, outsourcing and delegating a task to someone else outside the usual team may raise doubts in certain quarters.

Platforms such as Workana connect the company directly with the person who is going to work with them.

This allows a company to work with specialists in specific areas (design, marketing, sales, programming, copy and so on) and at the same time ensure compliance with the agreements made between the company and the freelancer.

Here is a list of the pros and cons of handling things in-house versus outsourcing.

Lower costs

  • To do tasks in-house, more money needs to be invested to attract talent and keep them, in addition to the time it will take to find the right people.
  • Outsourcing reduces costs and more and better professionals for different tasks can be hired. When jobs are outsourced, the costs of having to incorporate employees on a permanent basis are saved.

More productivity

  • If the company decides not to outsource, it may have to do one project at a time because the regular team would be working actively and this takes time away from thinking about new projects.
  • The independent professionals hired through outsourcing, when working by task or project, will perform the work requiring little participation from the company, which gives it more time to devise and submit new bids.


  • If a team of people needs to be hired, trained and provided with inputs and tools to carry out the tasks, it will require a lot of time and a significant investment.
  • When hiring freelancers, there will be greater efficiency and speed in the delivery of the work because independent professionals are used to working with delivery dates and schedule their calendars based on this.


  • Probably not everyone who works for the company is an expert in what they do, and this will be reflected in the quality of the final product.
  • Leaving specific tasks in the hands of experts in the different areas guarantees a successful product or final result.

To continue with the evaluation of whether or not to outsource, here are the four questions every business owner should ask:

1. If I hire someone to do a task, do I stop making money?

This question appears when a company wants to determine whether it should outsource a task.

It is simple – there are only 24 hours a day and if an individual takes care of a certain task (such as answering clients’ queries) there will be less time for them to get new clients.

Without clients, a business does not exist, so it would be convenient to outsource this task and have the individual do those that require their full attention.

2. Do I only outsource tasks I have little knowledge of?

Look at the task itself. If it is something an individual does not like, or something they have limited knowledge about, the work should be outsourced.

It must be left to those who know best to get better results. For example, some companies are outsourcing the design of their website because their owners, although they know something about design, do not have good taste to do it.

Others have outsourced the administration of Facebook ads in order to keep up-to-date with the constant changes in Facebook, which can take a lot of time that could be spent creating and innovating products or strategies to take the company to the next level.

Tasks that staff do not feel comfortable with or that generate discomfort at the time of execution should also be outsourced.

If someone tries to do any of the tasks that are necessary, but they do not like them or their knowledge is limited, they will probably:

  • Feel that they hate doing their job.
  • Feel they are wasting a lot of time trying to solve it.

And that time spent running a task the individual does not know is time they could use to attract more clients and close more sales.

That is why outsourcing to freelancers should be considered for tasks employees are not good at or are not competent for.

Using freelancers for certain tasks frees up time for employees to go out and drum up business. (Rawpixel pic)

3. What will I get from outsourcing tasks?

Some may think outsourcing is a waste of money. But it is an investment. Time is more valuable than money, so sometimes the return on investment on outsourcing is simply based on having more time.

This is an important factor in determining whether or not to outsource a task.

Time is money, and it can be used it to earn more instead of doing tasks that other people might do better.

For example, an individual may eventually understand the importance of being able to travel quietly looking for new ideas for the business, while a trusted virtual assistant does the tasks outsourced to them and keeps things running while the individual is away.

4. Will I be protected if business conditions change?

The best way to ensure that the contract or commercial agreement between the company and the freelancer that will perform the task is to make the agreement through platforms such as Workana that guarantee compliance and protect both the company and the external service provider.

In summary, there are two concrete benefits from outsourcing tasks within the company:

It is not necessary to hire more employees

When a company outsources, it pays for that person’s service. This allows a company to prevent an employee from joining, which saves money on everything from benefits to training.

• Access to a larger pool of talent

When hiring an employee, a company may have access to only a small local talent pool. Many companies have found that outsourcing gives them access to talent in other parts of the world. If specialised help is needed, it often makes sense to expand the search, and outsourcing can be the perfect solution for this.

Click here to find out more about Workana to start hiring or enlisting as a freelancer.

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