Employment Services Specialist job with Arlington County (Virginia) Government

Position Information

The Arlington Employment Center (AEC) provides a comprehensive array of employment services to residents to enable them to remove barriers to employment, define and pursue career goals, obtain training, and secure appropriate employment. AEC serves as the comprehensive American Job Center serving Arlington County. The AEC receives its funding through federal, state and local sources. This Employment Services Specialist provides clients with a range of employment counseling and case management services to assist clients in planning for careers and locating and attaining appropriate employment.

To learn about our services, please visit AEC .

Responsibilities include:

  • Assess education, skills, and abilities to determine eligibility for participation in employment programs;
  • Assist with development of long and short-term goals and career objectives;
  • Monitor progress toward employment goals while helping to eliminate barriers to employment;
  • Counsel clients on job search skills and resources;
  • Research available employment and labor market resources to identify educational/skills training opportunities;
  • Provide guidance in resume development and prepare for employment interviews;
  • Collaborate with service partners such as the Virginia Employment Commission (VEC) to provide wrap around employment services;
  • Participate in job fairs, both in person and virtually;
  • Act as a program resource for vocational trainings and educational and employment programs at the AEC; and
  • Electronically document services provided in state and county databases.

The successful candidate will have exceptional customer service, multi-tasking, communication, and interpersonal skills as well as the ability to work with a high number of clients. Occasional work will be required for special events in the evening and on weekends. This position requires occasional travel to businesses, partner locations, job fairs, and events throughout the metropolitan area and may also be required to telework and manage all activities associated with serving customers through virtual conferencing and case management systems.

Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Selection Criteria


  • Bachelor’s degree in psychology, sociology, human services, education or a related field; and
  • At least two years of full-time experience in employment related counseling and placement including skills assessment, recruitment, career counseling; and/or job development.

Substitution: Additional qualifying full-time experience may substitute for the education requirement on a year-for-year basis.

Desirables: Preference may be given to candidates with demonstrated experience in one or more of the following areas:

  • Employment case management experience; and/or
  • Working in a workforce development environment.

Special Requirements

An online application is required.

The applicant must possess, or obtain by the time of appointment, a valid motor vehicle operator’s license from the applicant’s place of residence or the applicant must have the ability or willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. If the applicant possesses or acquires a license, the applicant must authorize Arlington County to obtain, or the applicant must provide, copy of the applicant’s official state/district driving record.

Any offer of employment may be contingent upon a favorable review of the applicant’s driving record. A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

Completion of a State of Virginia Central Registry Check.

Additional Information

Work Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday with flexibility to participate in evening and off-site events and work remotely (telework) as needed.

Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give “see resume” as a response to the questions. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website: www.arlingtonva.us/pers.

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered – a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee’s age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


Please detail your experience in a workforce development or a career counseling environment assisting clients who have multiple barriers including challenges you faced and how you met these challenges. Please provide years and employers where you gained this experience.


Please share your experience assessing the skills, abilities, and needs of individuals seeking employment services and how you helped them address their barriers to employment.


Please describe your experience determining client eligibility for local, State, or Federal programs.


Please tell us about any case management experience that you have in a human services or employment services environment.

Required Question

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