How PTA’s corporate VPN ban could cripple small IT businesses and startups

LAHORE: Pakistan Telecom Authority’s (PTA) policy of corporate Virtual Private Network (VPN) registration by 30th June may create problems for individuals, freelancers and small non-member companies who may not qualify for Pakistan Software Houses Association ([email protected]) or Pakistan Software Export Board (PSEB) membership.  

The problems stem from the fact that small IT businesses and startups dependent on VPN usage to serve their clientele could face disruptions and severe hardship in light of the PTA’s decision to ban its usage.

Likewise, not only would this cripple such businesses but also severe their lifeline and revenue stream making them go kaput.

Considering the incumbent government touting the promotion of Pakistan’s tech sector and using it to boost IT exports, PTA’s decision to ban corporate VPN’s will exacerbate issues for small startups and IT businesses which depend on its usage.

PTA’s pretext to act and rein in is to stop illegal telephony traffic which causes losses to their licensees and the national exchequer in terms of revenues and taxes is commendable.

However, reining in corporations involved in causing losses to the national exchequer by using VPNs will hurt legitimate businesses and the complex process to register via ISPs and the slow approval process could cause massive losses to such entities and put their very viability in jeopardy.

In an exclusive interaction with Profit on PTA’s decision to initiate corporate VPN registration, Irfan Ahmed, Chief technology officer Mezino Technologies stated, “You need a call centre license, Pakistan Software Houses Association ([email protected]) or Pakistan Software Export Board (PSEB) membership to register. Individuals, freelancers and small non-member companies cannot register.”

Explaining the process of how this would work, he said, “For a client to server VPN, you need one of them to have a static IP address. Based on your use case, you can either get your client or server IP addresses whitelisted. There is no way to whitelist when both server and client have dynamic IPs.”

He added, “Some of the popular domestic ISPs are out of static IP pool and are no longer providing it. It is required in cases when you need to access client network via VPN on a short notice and VPN server address is not already registered.”

“You initiate the registration request via your internet service provider (ISP). Most of the ISPs aren’t aware of the process and PTA is working on educating them,” he shared.

Irfan told Profit that most of the popular VPN IP addresses and ports are already being throttled, blocked and the deadline for VPN registration is 30th June 2020. According to PTA, the legislation has existed since 2010 and it is only being enforced now.

“In this time of the pandemic when countries and regulators are easing down the policies to encourage work from home (WFH) and support their economy, PTA has decided to make it difficult for thousands of WFH users, small web/app shops, call centre agents, freelancers to continue doing their jobs,” he added.

He cited the example of a regulator like the State Bank of Pakistan (SBP) supporting the economy in this pandemic which has temporarily lifted IBFT charges for banking transactions.

Moreover, Irfan explained the role of a regulator is to protect stakes of all segments of society and it cannot implement policies that protect one segment while discriminating or ignoring the rest.

He opined that the PTA may have its reasons for blocking VPNs and he did not justify it. However, he believes this policy is only there to offer protection to big guns and the state while ignoring common citizens, small software companies, freelancers, and remote workers.

 “They are tiny revenue-generating individuals, but when combined they bring a huge amount of revenue for Pakistan. They do not have a representative body, [email protected] and PSEB do not own them and PTA has no clear policy in place for them, making their position ambiguous,” he concluded.

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